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Terms and Conditions
 

Tyroola Tyre Price Match Guarantee

Tyroola strives to offer customers the best possible price on tyres. If you find a competitor with a cheaper price on an identical item, Tyroola will beat that price by 3%, subject to the following terms and conditions:

1. Eligibility Criteria

  • 1.1. Proof of the competitor’s tyre price must be provided in the form of a written quote, printed advertisement, online listing, or other verifiable documentation. The competitor must have a valid Australian Business Number (ABN).
  • 1.2. Price match requests must be submitted before placing an order on Tyroola.
  • 1.3. The tyre must be in stock and available for delivery at the time of the price match request from both Tyroola and the competitor.
  • 1.4. Price comparisons apply to the tyre product only and exclude any additional fees (e.g., shipping or fitting).
  • 1.5. The tyre must be identical to the one offered by Tyroola, including brand, model, condition, and an age of no more than 4 years.
  • 1.6. Limit of one price match per customer.
  • 1.7. Offer valid for retail customers only. Wholesale, trade buyers, importers, and deal/coupon sites are excluded
  • 1.8. Price match does not apply to competitor liquidation or aged stock sales.
  • 1.9. The competitor’s price must not be part of a special offer, promotion, loyalty reward, coupon, cashback, or similar deal.
  • 1.10. The competitor must stock the tyre locally—quotes from businesses in a different state to the customer may not qualify.
  • 1.11. Price match requests must be made prior to purchase and are not retroactive.
  • 1.12. Tyroola will only match prices from verified or well-known retailers, including:

    • Major retail chains with established online stores.
    • Official brand websites or authorised dealers.
    • Trusted e-commerce platforms known for reliability and service.

2. Exclusions

Tyroola will not match a competitor’s price if:

  • 2.1. The product is already part of a Tyroola order.
  • 2.2. The competitor’s price includes discounts from promotions, loyalty rewards, coupons, cashback, or similar.
  • 2.3. The competitor listing is from a classified site such as Gumtree or eBay.
  • 2.4. The price is the result of a technical error on the competitor’s side.
  • 2.5. The product is not a tyre.
  • 2.6.  The quote is not from a Qualified Retailer (see section 1.12).
  • 2.7. The price is no longer available or valid at the time of the request.

 

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